what to do if i accidentally redeemed movie on wrong movies anywhere account

Check this list for common problems you may feel when yous enter your Microsoft business relationship or product central while redeeming your Office product at https://office.com/setup and https://microsoft365.com/setup associates:

I get a language or geographical error

This can happen if endeavour to redeem a product cardinal purchased in another land or region. Bank check this list for troubleshooting tips.

My country or region isn't listed

I get the error "This product key isn't meant for your region"

I become the error "Sorry, we can't use this product fundamental because your current subscription was set upward in another land/region"

What are the limits for Microsoft accounts?

Read these tips if you accept multiple production keys or a lot of devices.

View Microsoft account limits

Production key errors on Office.com/setup and Microsoft365.com/setup

Here are the common errors and how to fix them.

This product key has already been used

Your product key can only be redeemed once. Information technology isn't meant to be re-used or shared. If you get a message that your production fundamental has already been used, y'all can get straight to your Microsoft account, Services & subscriptions page to install your product and manage your subscription benefits.

If you lot bought Microsoft 365 Family and want to allow other users to install Role, delight don't transport the product key to them because they volition meet the same fault. Instead, transport them an email or link using the procedure in How to share your Office 365 Habitation subscription benefit. This will add together their Microsoft accounts to your subscription and let them to go to their Microsoft account, Services & subscriptions folio to install Role apps on their ain devices.

Sorry, we can't detect this production key in our database (ERR_INVALID_TOKEN) or Sorry, we tin can't gear up up your account at the moment (ERR_MISSING_PARTNUMBER or ERR_PKPN_DETAILS_NOTFOUND)

You'll see this error message if you enter a production key for a version of Part that isn't available for download from Office.com/setup. Here's where yous can enter those product keys.

• Function 2011 for Mac and Office 2010 are no longer supported and not available for download if you no longer have media to download these versions. Learn more at Support has ended for Office for Mac 2011 or End of back up for Role 2010.

• For Microsoft 365 Business Standard, go to https://office.com/setupkey.

If you're not sure what kind of production central you lot take, yous tin employ the Virtual support amanuensis (English language just). If your production key is for a supported version of Office, the Virtual support amanuensis volition provide a link to download Office. The Virtual support amanuensis can also let you know if your product central has been blocked and can connect you to a live agent.

Sorry, we tin can't set upwards your account right now (NoMatchingOrEligibleProductsFound)

If y'all get this message, this means that your product key was purchased in a dissimilar land or region than where you're currently located. Office production keys must be redeemed in the country or region where they are purchased. If you need assistance, contact Microsoft back up.

This tin also happen if you try to extend the duration of your electric current Microsoft 365 subscription with a product key that was purchased in a dissimilar land or region than the one originally used to start your subscription. For example, you set upwardly your Office subscription in China with a product cardinal purchased there and y'all then purchase a product cardinal in the U.s.a., and attempt to extend your Role subscription with information technology. In this scenario, y'all can either redeem the new key to a different Microsoft account or you lot can wait until your subscription expires (at least a day later on the expiry appointment) to utilize the new cardinal with the same Microsoft account.

The product fundamental isn't valid (INVALID_PRODUCT_KEY or ERR_INVALID_TOKEN)

You'll see this message along with either error code INVALID_PRODUCT_KEY or error code ERR_INVALID_TOKEN if you enter the wrong product key, or if you lot have a typo in your product key.

Examples of using the wrong production key

Most Microsoft products utilise a 25-grapheme product cardinal. If yous ain multiple Microsoft products, it'due south piece of cake to misfile the keys and use the wrong one. Here are some common things that can happen:

• Using the product key from a sticker on a PC

  These production keys are unremarkably for Microsoft Windows. Cheque the sticker for a production proper noun to make sure information technology'southward for the Office product you're trying to install.

• Using product keys for Function 2010 or earlier

  Office 2011 for Mac and Office 2010 are no longer supported and not bachelor for download if you no longer take media to download these versions. Learn more than at Support has ended for Office for Mac 2011 or Terminate of support for Office 2010.

• Using on Microsoft 365 for concern product primal

  These product keys are entered in a unlike location. For help, see Enter your product cardinal for Function 365 for business concern.

• Using the product key provided by a school or arrangement

  If your schoolhouse or organization has a volume license agreement for Office, so you are using a dissimilar version of Office that uses volume license keys. These keys tin't exist used for retail Part versions like Home and Student, Abode and Business, or Professional, and tin can't exist entered on this page. See Activate volume editions of Office for more information.

Mutual ways people mistype the product key

Reading the product fundamental from a characterization can be difficult. Letters and numbers may expect the aforementioned.

To avoid typing mistakes, here's a list of commonly mistyped characters:

• The letter B and the number 8.

• The letter G and the number 6.

• The letter of the alphabet O and the number 0.

• The letter Q and the number 0.

• The messages V and V back to dorsum (VV) appear similar the letter W.

Tip:If you bought Office from an online retailer and received a confirmation email, try copying and pasting the product key from this email instead of typing information technology.

The production key isn't valid (KEY_NOT_ACTIVATED)

Yous'll encounter this message if the retailer where you purchased Role didn't actuate the product key at the bespeak of sale. The product fundamental must be activated by the retailer before you lot can use it.

To resolve the issue, go back to the store where you purchased Office and have them activate the product primal.

"Distressing, you've reached the limit" (ERR_SUBSCRIPTION_MAX_SPAN_REACHED)

You'll run across this message if you lot attempt to extend the amount of time on your Microsoft 365 subscription past 5 years.

Your Microsoft account can have only one Microsoft 365 Family subscription associated with information technology. If you apply the same Microsoft account to buy or redeem multiple Microsoft 365 subscriptions, you extend the corporeality of time for your subscription, upwards to a maximum of 5 years. This doesn't increase the number of Office devices you can be signed in to or increase the amount of online storage that'south available with the subscription. For more information, see What happens if I add together another Office 365 for home subscription plan to my account? and How sign in works in Function 365.

Sorry, nosotros can't set up your account correct at present. Hang on to your production fundamental, and attempt again later (ConversionBlockedSubscriptionViolations)

Nosotros can't redeem your product key due to a billing consequence with your Microsoft business relationship.  Please go to your Microsoft account, Payment & billing folio, locate the Pay settings department, and select the link for Change how you pay or Fix how you pay.

Yous accept reached the maximum number of Office products that tin can be associated to your Microsoft business relationship

You lot tin can redeem upwardly to 25 erstwhile purchases of Role 2019, 2016, or Office 2013 on the same Microsoft account. To redeem additional products, you lot'll need to create some other Microsoft business relationship. For more help, see Getting maximum number error when you endeavour to redeem Function?

Annotation:This does not apply to Microsoft 365 subscriptions. Your Microsoft account can have only one Microsoft 365 Family subscription associated with information technology.

I become an error that JavaScript is required to consummate the activation process

Later on you enter a valid product central, the Adjacent push button should be enabled. However, if JavaScript isn't enabled in our browser, the Next button won't work. Use the guidance in Enable JavaScript to enable JavaScript in your browser. If you're using an iPad, you lot must use another device to redeem your product key considering JavaScript isn't supported on iPads.

My spider web browser is blocking cookies

Hither'south how to enable cookies if your browser is blocking them:

Edge (Windows 10)

1. In the Edge window, select More than (...) > Settings > View advanced settings.

2. Scroll downward to Cookies, and select Don't block cookies

Internet Explorer

1. In Cyberspace Explorer, in the menu bar, selectTools > Cyberspace options > Privacy > Avant-garde.

2. Select Accept or Prompt nether First-party Cookies, and Accept or Prompt under Third-party Cookies.

3. Select OK.

Chrome

1. In a Chrome window, do 1 of the following:

   • In the browser accost box, enter chrome://settings/content.

     OR

   • On the Chrome carte, select Settings > Evidence advanced settings, and then under Privacy, select Content settings.

2. In the Content settings dialog box, under Cookies, brand sure Allow local data to be prepare (recommended) is selected.

3. Select Done and refresh the browser.

Mozilla Firefox

1. If you're using Windows, in the Firefox window, select Open up carte du jour > Options.
   

   Tip: If y'all're using a Mac, go to Firefox > Preferences.

2. Select the Privacy tab.

3. In the History section under Firefox volition, select Use custom settings for history.

4. Make certain Accept cookies from sites is checked and Accept 3rd party cookies is set to Ever, and then select OK.

Safari

1. On your Mac, go to Safari > Preferences > Privacy.

2. Nether Cookies and website information, select E'er allow.

3. Select Shut and refresh the browser.

Problems with linguistic communication or geographical issues

Here are the common errors and how to prepare them.

My country or region isn't listed

After you enter your product central, your current land or region might non appear in the list, or the website language might change. This can happen if you buy your product key in a different land or region than where you redeem information technology. Your product primal is only valid for the countries or regions listed. If you lot demand assistance, contact Microsoft support.

I go the error "This product cardinal isn't meant for your region"

If you get this message, this means that your product key was purchased in a different country or region than where y'all're currently located. Function production keys must be redeemed in the country or region where they are purchased. If you need assistance, contact Microsoft back up.

I become the mistake "Sorry, we can't use this product key because your electric current subscription was set up in another country/region" (BillingAccount)

If yous get this bulletin, this ways that your product central was purchased in a dissimilar country or region than where yous're currently located. Please try to redeem your product key at https://microsoft.com/redeem. If that doesn't work, please contact Microsoft support.

Microsoft account limits for Role

The redemption process on https://part.com/setup and https://microsoft365.com/setup associates your Part production with your Microsoft account. Hither are some important limits regarding your Microsoft account.

• Your Microsoft account can accept only i Microsoft 365 Family subscription associated with information technology. If you use the same Microsoft business relationship to buy or redeem multiple Microsoft 365 subscriptions, you extend the amount of time for your subscription, upward to a maximum of 5 years. This doesn't increase the number of Office devices you can exist signed in to or increase the amount of online storage that'south available with the subscription. For more information, meet What happens if I add together another Office 365 for habitation subscription plan to my account? and How sign in works in Office 365.

• If y'all have Microsoft 365 Family and you lot need to support more than than 6 people on your subscription, we recommend purchasing an Part 365 business subscription or volume license products of Office instead.

• You lot can redeem up to 25 onetime purchases of Part 2019, Office 2016, or Office 2013 on the aforementioned Microsoft account. If yous'd like to purchase more than 25 copies of Office for work, we recommend purchasing an Office 365 business subscription or book license products of Role instead.

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Source: https://support.microsoft.com/en-us/office/get-help-with-product-key-errors-on-office-com-setup-e5064f7b-2a8d-4e77-bd59-f1d828086851

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